Thank you for participating in our In-Kind Donation Drive!
DP Online Shop
In 2027, 100% net profits from our social business will go to support the Operation Hope Foundation (OHF) child sponsorship program that houses orphans and vulnerable children and provides quality education for them, as well as support OHF's food distribution projects in villages in Cambodia and Nepal.
To learn more about OHF, please visit OHF's website.
Musical Instruments
Product Name 05
Describe the product here. Include important features, pricing and other relevant info. Consider adding an image or video of the product.
Product Name 06
Describe the product here. Include important features, pricing and other relevant info. Consider adding an image or video of the product.
Audio Device/Equipment
SHOKZ Bone Conduction Headphone
Product Code: RS-CE2607001
Seldom used. In near new, well-kept, excellent condition. Comes with charging attachment and carrier bag.
Product Name 02
Describe the product here. Include important features, pricing and other relevant info. Consider adding an image or video of the product.
Product Name 03
Describe the product here. Include important features, pricing and other relevant info. Consider adding an image or video of the product.
Accessories
Guitar Stand Foldable (Plastic Type)
Product Code: RS-AC2607002
Well-maintained foldable piece. Well-used and in good condition. Lightweight & easily portable.
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Guitar Stand Foldable (Metal Type)
Product Code: RS-AC2607003
Well-used. Durable and in good condition. Suitable for long-term, consistent, reliable and sturdy use.
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Product Name 03
Describe the product here. Include important features, pricing and other relevant info. Consider adding an image or video of the product.
1
Enquire Product Availability
Email faithderpoet@gmail.com or Whatsapp a message to 82232515 your interest to purchase particular product(s) from our store. Cite the Product Name and Code. We'll reply to you on product(s) availability and Payment Modes within 1-3 working days. Should you decide to buy a particular product, proceed to Step 2.
How to make a purchase
Follow These Steps to Complete Your Purchase
4
Sale Completion / Seek Refund
During self-collection or upon receiving your delivery, please send us a WhatsApp message at 82232515 with a message and a photo showing that the instrument/accessory has been successfully transferred to your possession. However, if you change your mind about your purchase after you have inspected the item and found it to be damaged, defective, unsafe, or materially different from the information furnished by the donor or on our website, please send us a text message, and we will process your refund within 1–2 working days.
Transaction Cancellation Policy
Please note that should the transaction be cancelled at the point of self-collection or delivery, the donor and the buyer shall each bear their own costs associated with collection, delivery, transportation, or any other related expenses, unless otherwise agreed between them. Der Poet Ltd shall not be responsible or liable for any costs, losses, or expenses incurred by either party arising from the cancelled or incomplete transaction.
3
Make Contact for Collection / Delivery
With the Contact Details of the Donor you received from us, reach out to the Donor directly and arrange a date and time with the Donor for either a self-collection or an alternative delivery mode, subject to the Donor's preference or based on mutual agreement. If you have purchased a bigger-sized instrument (e.g., drum kit / digital piano), you may have to consider other arrangements (e.g., hiring a van or truck, and the appropriate packing for transportation of your purchased item).
2
Make Payment
Scan the QR code provided for PayNow payment mode, or make your payment via Direct Bank Transfer to our UEN 202312041M. Reference the Product Code when making payment. Thereafter, text us on Whatsapp 82232515 a copy of the proof of that transaction. After your payment has been confirmed, you will receive an email or text on Whatsapp the Contact Details of the Donor.
Buyer FAQs
What is the condition of the instruments?
All our secondhand instruments are carefully selected at our review sessions with potential donors to ensure we only accept pre-loved music instruments in good conditions. Based on details furnished to us by the Donor, we will certainly provide honest descriptions of any characteristic wear, ensuring you know exactly what to expect from your new-to-you instrument.
How do I pay and collect my purchase? Can I pay in cash instead?
We do not operate a walk-in store, thus we do not accept cash payment at any point. We only accept payments made via PayNow or Direct Bank Transfer. Once you have confirmed the particular instrument to buy, you will make the full payment first. Once we have confirmed your payment, we will provide you the donor's contact details so that you can arrange a time for self-collection at a designated point agreed upon by yourself and the donor.
What if I change my mind during collection or delivery?
Your trust is important to us, and we want you to be completely happy with your musical finds. If the item is found to be damaged, defective, unsafe, or materially different from the information furnished by the donor or on our website, you may decline to complete the transaction. If you decide not to proceed with your purchase at that point in time, simply let us know by sending a Whatsapp message to 82232515 on the spot, and we will process a full refund within 1–2 working days. However, if you choose not to complete your purchase, please note that you will be responsible for any delivery charges incurred under your chosen collection or delivery arrangement. Such charges are your responsibility and will not be borne or reimbursed by our shop.
How does my purchase support orphans and families?
As a Christian non-profit organization, 100% of our net profits in 2027 will be channeled toward supporting the care of orphans and abandoned children and vulnerable families through OHF programs. Our online social business operates at a high benefit-to-cost ratio. We also do not operate a physical store, which helps keep our operating costs low. This way, you can be assured your purchase directly fuels our mission to bring hope and practical care to those in need.
Are the instruments and items for sale covered by any warranty?
Since our instruments and items listed on our website for sale are pre-loved and donated for social impact, we do not provide a formal warranty like a commercial retailer. Please note that not all donated instruments or items listed for sale come with any remaining manufacturer's warranty, and where one exists, it will be specified in the listing. However, we allow an inspection during self-collection or delivery and offer a full refund if you change your mind on the spot. We are committed to being transparent so you can purchase with confidence.
What if I want to make a direct donation to Operation Hope Foundation?
Der Poet is happy to support the missional work of OHF. If you would like to make a direct financial contribution to OHF, you can visit OHF website at www.ohf.org.sg or contact admin@ohf.org.sg directly. Every donation, whether it is an instrument donated to Der Poet Ltd or a direct financial contribution made to OHF, helps all of us collectively expand our reach and deepen the impact of good in the communities and lives of persons we serve.
Does DP allow a refund of item sold after the sale has been completed?
After the item has been inspected at the point of collection or delivery and the sale transaction is completed, the item is considered sold. All items that have been sold cannot be returned, exchanged or refunded. Thank you for your understanding.
Can I make an exchange of an item after I have paid for it but have not collected it?
No. Once payment has been made, the item cannot be exchanged before collection. Please ensure you have selected the correct item before completing your purchase.